Contact Center management support

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Management support will show you what is in the background, i.e.; the full picture, what is behind „service provision”. Our offer is a unique, customer-tailored, innovative, solution, which puts the interest of our customers into the focus.

Our services include:

  • KPI system,
  • Quality assurance, control,
  • Performance evaluation,
  • Periodical (weekly, monthly) analysis.

Please contact with us for full particulars! We develop your colleagues in Contact Center management support for discovering second meaning of numbers, building up and operating a well functioning analyser-planner system.

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