• 5 Tips for Improving Your Call Center

    Having an effective call center can be the key to success for specific businesses. Unfortunately, some call centers are stuck in the past of automated scripts, long waits on hold, and impersonal communication. Your call center is the main point of interaction between your company and its customers, so it is important that your call center and its agents be

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  • Guest of the day

    Our managing director Éva Mária Tóth and our director business development, Tamás Gáll were the guest of Gazdasági Rádió, at the A nap vendége – Guest of the day –  show, where they talked about the current plans of our firm and the current issues of our profession. Listen to the interview!

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  • The magical five – call center metrics

    The metrics used in the call center was the introductory topic of the new Partnering Club.

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